Pontabi Support

Get help with saving places, creating trips, your account, or purchases.

Contact us

support@pontabi.app

Please include your device, iOS version, Pontabi version, and the steps that caused the issue.

Restore purchases

Open the plan screen from Profile and choose “Restore purchases.” Use the same Apple ID used for the original purchase.

Manage or cancel a subscription

On iPhone, open Settings → Apple Account → Subscriptions.

Delete your account and data

Use the account deletion option in Profile. If you cannot access it, contact us from your registered email address.

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